Data we collect
Customer contact details, address, postcode, emergency contacts, cat profiles, care notes, booking details, testimonial text and feedback are stored by the site.
Health or medication notes about a cat are handled as care instructions for the booked service. Customers should avoid adding unnecessary personal information about other people.
Lawful basis
Booking and profile data is processed to provide the requested service. Optional marketing, testimonial publication and feedback follow-up are based on consent.
Retention and rights
Customers can request access, correction, deletion or restriction. Before public launch, the legal controller identity, contact route and approved retention periods for profiles, bookings, images and feedback must be inserted here and enforced by the system.